Kayla Neese Skincare — Policies
Last updated: 6/22/2025
Welcome to Kayla Neese Skincare! We’re committed to providing you with clean, effective, and high-quality skincare products. Please review our policies below before placing your order.
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1. Shipping Policy
• Processing Time: Orders are processed within 1–3 business days.
• Shipping Time: Most U.S. orders arrive within 3–7 business days after processing. International shipping times vary by destination.
• Tracking: A tracking number will be emailed once your order ships.
• Shipping Fees: Calculated at checkout based on weight and destination.
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2. Return & Refund Policy
Due to the personal nature of skincare products, we cannot accept returns on used items. However, we want you to love your purchase.
• Unopened Items: If your item is unused and in its original packaging, you may return it within 14 days of delivery.
• Refunds: Once your return is approved, your refund will be processed to the original payment method within 5–7 business days.
• Damaged or Incorrect Orders: Please contact us within 48 hours of delivery with photos and details, and we’ll make it right.
📧 Contact for returns: Kaylaneese838@gmail.com
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3. Quality & Safety Assurance
All Kayla Neese Skincare products are made in small batches using carefully sourced, cruelty-free ingredients.
• Paraben-free
• No synthetic fragrances
• Vegan & cruelty-free (unless otherwise stated)
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4. Allergies & Sensitivities
Please review the full ingredient list on each product page before purchasing. Conduct a patch test before full use. Discontinue use if irritation occurs. Kayla Neese Skincare is not liable for allergic reactions.
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5. Privacy Policy
We value your privacy. Any personal information you provide during checkout is used solely for order fulfillment and customer service purposes. We do not sell or share your information with third parties.
6. Contact Us
If you have any questions or concerns, feel free to reach out:
📧 Email: Kaylaneese838@gmail.com
📍 Address: 6730 22nd Ave N Suite C
📱 Instagram: KaylaNeese
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